Platomed is a strategic technology consulting company that uses Salesforce.com to achieve your business objectives. Whether you have a fine-tuned Salesforce.com implementation that needs a few updates, or you are using a spreadsheet to manage your data but wondering if there is a more effective way, our experienced consultants are here to listen and work with you to drive change – for you and your organization.
Salesforce.com Customer Success Platform
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SALESFORCE DEVELOPMENT & ADMINISTRATION SUPPORT
Sales Cloud "Sales Cloud" is the "sales" module in salesforce.com. It includes Accounts, Contacts,Leads, Contracts, Opportunities, Products, Pricebooks, Quotes, and Campaigns. It is start to end setup for the sales processes.
Pardot is a software as a service (SaaS) marketing platform. It is offering email marketing, targeted email campaigns and lead management. Pardot automates common marketing tasks.
Community Cloud will allow companies to create branded presence on the Web for the purpose of customer/Partner support and service. Also, can be used to connect employees.
The goal of this training service is to train company employees on Salesforce.com applications to provide opportunity towards a fulfilling career in Salesforce CRM consulting and administration.
"Service Cloud" is the "service"(After sales) module in salesforce.com. It includes Accounts, Contacts, Cases, and Solutions, Knowledge Base, Web-to-case, Call Center, and the Self-Service Portal, as well as customer service automation (e.g. escalation rules, assignment rules). It is improved to allow support customer requests.It is start to end setup for the after sales processes.
The Lightning Platform is an app development platform. You can build enterprise apps quickly that help you to connect with employees, customers, track performance etc.
Salesforce.com Quip is a cloud-based document management application that can run on multiple platforms, with spreadsheets, group chats, and access to information from a single location.
Recognizing customers and potential customers by making use of artificial intelligence, solving problems is one of the effective methods preferred today.
Our goal is to train company employees on Salesforce.com applications to provide opportunity towards a fulfilling career in Salesforce CRM.
As a salesforce.com veterans, we are giving development, administration and consultancy support for saleforce.com around the world.
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